macOS is not updating - MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)

abood05 wrote:

I have almost 40 GB of free space and my MacBook Pro is compatible with the update. I have checked this before asking this question. So there is no way I can not upgrade to the newer version of macOS. I watched some YouTube videos and seen other questions and nothing really worked.

I suspect "almost 40 GB of free space" is not enough. Try making some room and try again.

If you are choked to the gills I would not risk it.

SSD like to have 20-25% free storage at all times to be able to function efficiently.

HDD like to have 10-15% free storage at all times to be able to function efficiently.

Empty your Trash — Delete files and folders on Mac - Apple Support

https://support.apple.com/guide/mac-help/delete-files-and-folders-on-mac-mchlp1093/mac

How to free up storage space on your Mac - Apple Support 

https://support.apple.com/en-us/HT206996

See used and available storage space on your Mac

https://support.apple.com/guide/system-information/see-available-storage-space-syspf9b375b9/10.14/mac/10.15

User tip: "Other and What Can I Do About It ?"

https://discussions.apple.com/docs/DOC-5142

Try something like OmniDiskSweeper for a GUI to get a good look at itemized file size and location:

OmniDiskSweeper http://www.omnigroup.com/more

abood05 wrote:

This is still not helping me, I need another solution.

Call Customer Support  (800) MY–APPLE (800–692–7753)

or on line  https://getsupport.apple.com/

abood05 wrote:

This problem was happening before and I did not really care about it much but the MacBook is being slower so I want to update now. This was my mother's MacBook Pro (Specs are in the bottom) and I recently took it and started using it for school and things related to that. Today (January 23, 2021), I was trying to update this MacBook but after the update which took about an hour. It just booted me back to the software update section in the settings. I tried updating last week and the same thing happened. I also reset the MacBook on (January 23, 2021) and tried updating again and still nothing happened. If anybody knows the solution to this problem please let me know. Thank you!

Specs:

MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)

Processor: 1.4 GHz Quad-Core Intel Core i5

Memory: 8 GB 2133 MHz LPDDR3

Startup Disk: Macintosh HD - Data

Graphics: Intel Iris Plus Graphics 645 1536 MB

Big Sur—Press release states that you will need 35.5 GB of free storage when upgrading from High Sierra or newer, and 44.5 GB when upgrading from an older versions.

Verify here you are using the Safari browser to initiate any links

Big Sur macOS 11.1

https://support.apple.com/macos