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I still can not update my macbook Air

Hi, I keep try, But still can not update my macbook Air. Please help it.

MacBook Air 13″, OS X 10.11

Posted on Jun 24, 2023 9:25 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2023 3:25 AM

TeresaPan wrote:

Hi, I keep try, But still can not update my macbook Air. Please help it.

Update or UpGrade ?


The two are not the same


An upDate would be moving from say Monterey 12.6.6 to Monterey 12.6.7


An upGrade would be moving from macOS 12 Monterey to mcOS 13 Ventura


The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install.  For Best results use Safari to commence the download as Others may not work.


Safari will open a redirect and open the Apple Store where the download can commence.


Does this computer appear as Listed and qualifying for an upGrade to a newer version of macOS? 


The below links will help identify which version of macOS  this computer may Qualify to run.


Computer Qualifying for macOS 13 Ventura 


How to upgrade to macOS Ventura - Apple Support (CA)


Computer Qualify for the Monterey upgrade


macOS Big Sur 11 hardware requirements


macOS Catalina 10.15 hardware requirements


macOS Mojave 10.14 hardware requirement


2 replies
Question marked as Top-ranking reply

Jun 25, 2023 3:25 AM in response to TeresaPan

TeresaPan wrote:

Hi, I keep try, But still can not update my macbook Air. Please help it.

Update or UpGrade ?


The two are not the same


An upDate would be moving from say Monterey 12.6.6 to Monterey 12.6.7


An upGrade would be moving from macOS 12 Monterey to mcOS 13 Ventura


The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install.  For Best results use Safari to commence the download as Others may not work.


Safari will open a redirect and open the Apple Store where the download can commence.


Does this computer appear as Listed and qualifying for an upGrade to a newer version of macOS? 


The below links will help identify which version of macOS  this computer may Qualify to run.


Computer Qualifying for macOS 13 Ventura 


How to upgrade to macOS Ventura - Apple Support (CA)


Computer Qualify for the Monterey upgrade


macOS Big Sur 11 hardware requirements


macOS Catalina 10.15 hardware requirements


macOS Mojave 10.14 hardware requirement


I still can not update my macbook Air

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