Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I cannot update my MacBook Air past the Big Sur

I have a MacBook Air and I cannot update past the precent software Big Sur

MacBook Pro (M2 Max, 2023)

Posted on Apr 3, 2023 6:03 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 3, 2023 7:36 AM

The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install.  For Best results use Safari to commence the download as Others may not work.


Safari will open a redirect and open the Apple Store where the download can commence.


Does this computer appear as Listed and qualifying for an upGrade to a newer version of macOS? 


The below links will help identify which version of macOS  this computer may Qualify to run.


Computer Qualifying for macOS 13 Ventura 


Computer Qualify for the Monterey upgrade


macOS Big Sur 11 hardware requirements


If Not Listed as Qualifying for Monterey or Ventura


Explore the Apple Trade-In  Process where the Value of the exiting device could be used against the cost of a new Apple Computer, iPhone or iPad  


Or Shop Refurbished Apple computers at an Apple Reduced Cost

3 replies
Question marked as Top-ranking reply

Apr 3, 2023 7:36 AM in response to agoyens

The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install.  For Best results use Safari to commence the download as Others may not work.


Safari will open a redirect and open the Apple Store where the download can commence.


Does this computer appear as Listed and qualifying for an upGrade to a newer version of macOS? 


The below links will help identify which version of macOS  this computer may Qualify to run.


Computer Qualifying for macOS 13 Ventura 


Computer Qualify for the Monterey upgrade


macOS Big Sur 11 hardware requirements


If Not Listed as Qualifying for Monterey or Ventura


Explore the Apple Trade-In  Process where the Value of the exiting device could be used against the cost of a new Apple Computer, iPhone or iPad  


Or Shop Refurbished Apple computers at an Apple Reduced Cost

I cannot update my MacBook Air past the Big Sur

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.