Why my MacBook Air 2020 I can't update ?

I try to update my MacBook Air 2020, but it won't let me and it keeps looking for the update without any response.


MacBook Air 13″, macOS 11.1

Posted on Aug 31, 2023 5:27 PM

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Question marked as Top-ranking reply

Posted on Aug 31, 2023 6:09 PM

I understand Software Update is "Checking for updates..." with no end in sight.


Several workarounds have been proposed, such as restarting your Mac in "Safe Mode" and checking for updates while in that mode, and / or resetting NVRAM. Try both.


How to use safe mode on your Mac - Apple Support

Reset NVRAM on your Mac - Apple Support


Related: Software Update stuck at "Checking for updates"… - Apple Community

2 replies
Question marked as Top-ranking reply

Aug 31, 2023 6:09 PM in response to JessicaPP03

I understand Software Update is "Checking for updates..." with no end in sight.


Several workarounds have been proposed, such as restarting your Mac in "Safe Mode" and checking for updates while in that mode, and / or resetting NVRAM. Try both.


How to use safe mode on your Mac - Apple Support

Reset NVRAM on your Mac - Apple Support


Related: Software Update stuck at "Checking for updates"… - Apple Community

Sep 2, 2023 2:34 AM in response to JessicaPP03

There are factors:


1 - Like poor Wifi connection


2 - Slow wifi connection


3 - Too many other people downloading at the same time and Apple Severs are overloaded


4 - Software on the computer interfering with the download process including AntiVirus Software


Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.


5 - Running behind a VPN which may increase Packet losses or corruption of the download 


6 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer. 


7 - Best Results are via Ethernet Cable to Router


8 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal and Try Again using the Software Update Applet in System Preferences


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Why my MacBook Air 2020 I can't update ?

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