Video stream quality on icloud.com

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Level 1

10 points

Video stream quality on icloud.com

Hi all,

I seen similar questions asked years ago but not much recently, so her it is.

I have several 1080p, 2.7k and 4k videos uploaded to icloud photos from my iPhone, drone etc., but when I look at them in a web browser on icloud.com the quality is really really poor. When I download them, then the full resolution is there.

It is not a connection issue, I have experienced this issue in multiple locations including home (1Gb connection) and office(strong network connection).

Is there a setting that I am missing? Surely we can't be limited to something like 480p for web hosted video in 2021? i can stream Youtube in 4k with no problem.

Cheers

Posted on Jan 23, 2021 3:56 PM

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Answer 1

LACAllen

Level 8

43,584 points

Jan 23, 2021 4:56 PM in response to madarekrap

Is there a setting that I am missing? Surely we can't be limited to something like 480p for web hosted video in 2021? i can stream Youtube in 4k with no problem.

iCloud is not a streaming service. It' main function is to sync video content between devices, not play it over the in internet. Smaller videos of lower resolution will likely stream well.

Youtube by contrast is essentially only a streaming service.

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Answer 2

LACAllen

Level 8

43,584 points

Jan 24, 2021 1:38 AM in response to madarekrap

So is this by design?

Yes, as I stated earlier.

to view photos and video, they should be at least decent quality. 😞

Use Apple's apps to do this. Photos on iCloud are full resolution and will display that way.

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Answer 3

LACAllen

Level 8

43,584 points

Jan 24, 2021 8:36 AM in response to madarekrap

madarekrap wrote:

It’s full resolution video I want, on a web browser like the competition provides.

Feedback for Apple goes here >>> http://www.apple.com/feedback/

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Answer 4

madarekrap Author

Level 1

10 points

Jan 24, 2021 1:32 AM in response to LACAllen

Hey, thanks for your answer. My point on YouTube is just that my connection is definitely able to stream 4K.

So is this by design? I kinda feel like if there is a web portal offered to view photos and video, they should be at least decent quality. 😞

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Answer 5

madarekrap Author

Level 1

10 points

Jan 24, 2021 10:16 AM in response to LACAllen

I completely disagree that you should have to use the Apple apps to view full resolution. The fact that you can view full resolution photos but only low resolution videos makes absolutely no sense in my opinion.

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