Apple Event: May 7th at 7 am PT
I just upgraded my MacBook Pro to the OS Big Sur and after restarting my MacBook Pro my Touch ID wasn't working. I shut down my MacBook and then deleted the old fingerprint ID and tried to add a new fingerprint and I couldn't. Then I restarted my Mac book and then tried to add my fingerprint ID again but it won't prompt me to go through the step of capturing my fingerprint. Any help would be greatly appreciated.
ket19_ wrote:
I just upgraded my MacBook Pro to the OS Big Sur and after restarting my MacBook Pro my Touch ID wasn't working. I shut down my MacBook and then deleted the old fingerprint ID and tried to add a new fingerprint and I couldn't. Then I restarted my Mac book and then tried to add my fingerprint ID again but it won't prompt me to go through the step of capturing my fingerprint. Any help would be greatly appreciated.
If this is a Intel Mac (does not apply to M1 SoC)
Try resetting the SMC https://support.apple.com/en-us/HT201295
ket19_ wrote:
I just upgraded my MacBook Pro to the OS Big Sur and after restarting my MacBook Pro my Touch ID wasn't working. I shut down my MacBook and then deleted the old fingerprint ID and tried to add a new fingerprint and I couldn't. Then I restarted my Mac book and then tried to add my fingerprint ID again but it won't prompt me to go through the step of capturing my fingerprint. Any help would be greatly appreciated.
If this is a Intel Mac (does not apply to M1 SoC)
Try resetting the SMC https://support.apple.com/en-us/HT201295
Thank you.... after I posted this question I found this resolution and followed the steps and it worked.
ket19_ wrote:
Thank you.... after I posted this question I found this resolution and followed the steps and it worked.
Good computing ket19_ !
Touch ID isn't working on MacBook Pro
