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Level 1

4 points

Lock Screen passcode

Can I reset it from my iCloud account. The passcode I used to set up with isn’t working. It will no let me into the phone.

Posted on Jan 23, 2021 6:33 PM

Top-ranking reply

Level 10

149,670 points

Posted on Jan 23, 2021 6:42 PM

No, you can't. If you don't remember your passcode or it's not working, you'll have to erase your phone using your home computer with iTunes, following the directions in this link --> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

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