The Apple TV app keeps crashing on my LG tv and switching the IVP6 to disabled doesn’t solve the issue

How do I get the Apple TV app to stop crashing? I have a feeling like it’s something on apple’s end ... anyone want to look at the data sent over and fix it please?

Posted on Jan 23, 2021 7:33 PM

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Jan 25, 2021 7:24 PM in response to Akommos88

Hey there Akommos88,


We understand the Apple TV app on your smart tv has been closing unexpectedly. We'll be happy to help point you in the right direction for this.


You can check out the setup information and some troubleshooting steps here: Get the Apple TV app on your smart TV, streaming device, or game console


However, beyond that, we'd recommend reaching out to the TV manufacturer. Find their info with the steps here: Contact a third-party vendor


We hope this helps. Cheers!

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The Apple TV app keeps crashing on my LG tv and switching the IVP6 to disabled doesn’t solve the issue

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