My 4th generation iPad Pro is stuck on a picture in facebook. Pushing the volume up then down and top buttons or the top button and side volume buttons simultaneously will not shut the device off. Any suggestions?

My 4th generation iPad Pro is stuck on a picture in facebook. Pushing the volume up then down and top buttons or the top button and side volume buttons simultaneously will not shut the device off. Any suggestions? I am unable to exit Facebook using the usual methods.


iPad Pro, iPadOS 13

Posted on Jan 23, 2021 8:30 PM

Reply
1 reply

Jan 24, 2021 4:47 PM in response to rlw69

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

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My 4th generation iPad Pro is stuck on a picture in facebook. Pushing the volume up then down and top buttons or the top button and side volume buttons simultaneously will not shut the device off. Any suggestions?

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