I have been faced with an issue probably unlike any about ads on my iPhone 11. I haven't been able to get any ads on any of the games and clicking on ads on Instagram does not take me to the store page. Suppose there is an ad regarding a wallet app or a game. If I click on it, it does not redirect me to the app store. Is there any fix to this?
iPhone 11, iOS 14
Hi ziad2205,
Thanks for reaching out to the Apple Support Communities today. We understand you're having issues with ads for apps are not redirecting you to the App Store, and we'd be happy to look into the best options.
To get started, where are you being redirected when tapping on an ad?
Also, check out the information provided in the following resources, to see if anything here is able to help:
Let us know the results.
Take care
ziad2205,
Thanks for providing those additional details.
From here, we'd recommend going through the steps listed in this following resource: If an app unexpectedly quits, stops responding, or won’t open
While we understand you're not having issues with the apps quitting, not responding, or not opening, the steps listed here can help with other issues your experiencing as well.
If still having issues after these steps, we'd recommend reaching out to Apple Support directly at this link here: Hide ads and distractions in Safari on iPhone
We hope this helps.
Have a great day!
It does not redirect me anywhere but rather puts a hazing effect like a transition and then if i click on the screen again it goes back to the ad. Moreover, for games, if i click show ads or any ad button, it does not play the ad.
Ads not working
