AppleTV and Netflix

When selecting Netflix on my AppleTV Netflix appears for a second then disappears. I have a subscription for 4 screens and can watch Netflix on my IPad but not using my Apple TV.

How can I fix this.

Apple TV HD, tvOS 13

Posted on Jan 24, 2021 11:11 AM

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Level 10

146,226 points

Posted on Jan 24, 2021 12:33 PM

It seems that the latest update of the Netflix app requires that the Apple TV is updated to the latest version tvOS. How to update your Apple TV - Apple Support

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5 replies

Top-ranking reply

Level 10

146,226 points

Jan 24, 2021 12:33 PM in response to J-e-a-n-i-e-1959

It seems that the latest update of the Netflix app requires that the Apple TV is updated to the latest version tvOS. How to update your Apple TV - Apple Support

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Jan 24, 2021 3:23 PM in response to Urquhart1244

Thank you. Updating my Apple TV box software to the latest version resolved the problem

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Level 8

40,834 points

Jan 24, 2021 11:39 AM in response to J-e-a-n-i-e-1959

Do you mean the Netflix logo appears and then disappears so you only have a black screen?

Have you tried force quitting the app? Reinstalling?

Rebooting Apple TV?

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Jan 24, 2021 3:32 PM in response to vazandrew

Yes, I tried rebooting but didn’t help. Didn’t need to quit and reinstall the app. Answer to problem on Level 9 from Urquhart1244.

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Level 8

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Jan 24, 2021 4:00 PM in response to J-e-a-n-i-e-1959

Yes, it appears that was a new development from Netflix. Glad it’s sorted.

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AppleTV and Netflix

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