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Netflix isn’t working?

Netflix works on our fire stick, iPad, iPhone & roku but not on the apple tv. Any help?

Apple TV HD, tvOS 16

Posted on Apr 28, 2023 6:09 PM

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Question marked as Best reply

Posted on Apr 29, 2023 5:59 AM

Update your Apple TV system software to the current version, if not done already. How to update your Apple TV - Apple Support. The Netflix app is currently said to require tvOS 16.1 or later, according to their App Store submission description.


Try this for any misbehaving app:

  1. Force-quit the app, then relaunch and try again.
  2. If the issue persists, force-quit the app, restart the device, then relaunch and try again.
  3. If the issue still persists, delete the app, re-download and try again.
  4. If the issue still persists, then contact the app developer for further assistance.
5 replies
Question marked as Best reply

Apr 29, 2023 5:59 AM in response to haileysierrasmith

Update your Apple TV system software to the current version, if not done already. How to update your Apple TV - Apple Support. The Netflix app is currently said to require tvOS 16.1 or later, according to their App Store submission description.


Try this for any misbehaving app:

  1. Force-quit the app, then relaunch and try again.
  2. If the issue persists, force-quit the app, restart the device, then relaunch and try again.
  3. If the issue still persists, delete the app, re-download and try again.
  4. If the issue still persists, then contact the app developer for further assistance.

Netflix isn’t working?

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