The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My Netflix on my Apple box isn't working, keeps throwing a retry message.
My Netflix is working fine on my Samsung, AND on my ipad.. it's the same account with multiple signins, and the apple box screens through a home projector.
Why won't it work through my Apple Box?
BenQ
Try these steps:
-Try force quitting the app using this article: Switch quickly between Apple TV apps – Apple Support (UK)If the
-If that doesn't resolve the issue, delete the app then re-download and test.
-restart the Apple TV How to turn off or restart your Apple TV - Apple Support
-reach out the developer of the app if the issue persists. How to contact an app developer - Apple Support
Try these steps:
-Try force quitting the app using this article: Switch quickly between Apple TV apps – Apple Support (UK)If the
-If that doesn't resolve the issue, delete the app then re-download and test.
-restart the Apple TV How to turn off or restart your Apple TV - Apple Support
-reach out the developer of the app if the issue persists. How to contact an app developer - Apple Support
Apple TV/netflix
