netflix issue

I'm suddenly unable to sign-into my Netflix account through an Apple TV 4k box. Any similar issues?

Posted on Jul 17, 2023 12:38 PM

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Question marked as Best reply

Posted on Jul 17, 2023 1:31 PM

  1. Can you sign in to Netflix on other devices? E.g. web browser.
  2. Update your Apple TV system software to the current version, if not done already. How to update your Apple TV - Apple Support
  3. Try this for any misbehaving app:
    1. Force-quit the app, then relaunch and try again.
    2. If the issue persists, force-quit the app, restart the device, then relaunch and try again.
    3. If the issue still persists, delete the app, re-download and try again.
    4. If the issue still persists, then contact the app developer for further assistance.
1 reply
Question marked as Best reply

Jul 17, 2023 1:31 PM in response to williamfromirvine

  1. Can you sign in to Netflix on other devices? E.g. web browser.
  2. Update your Apple TV system software to the current version, if not done already. How to update your Apple TV - Apple Support
  3. Try this for any misbehaving app:
    1. Force-quit the app, then relaunch and try again.
    2. If the issue persists, force-quit the app, restart the device, then relaunch and try again.
    3. If the issue still persists, delete the app, re-download and try again.
    4. If the issue still persists, then contact the app developer for further assistance.

netflix issue

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