How do I fix tv.apple.com not signing in, but the Apple TV app works?

Question

Teranmx7 Author

Level 1

8 points

How do I fix tv.apple.com not signing in, but the Apple TV app works?

tv.apple.com will not let me sign in even though the apple tv app does. What's the problem?

[Re-Titled by Moderator]

Mac mini, macOS 15.6

Posted on Sep 11, 2025 8:25 PM

Answer 1

Urquhart1244

Level 10

152,058 points

Sep 12, 2025 3:24 AM in response to Teranmx7

Don’t you prefer the Apple TV app anyway?

On what device is this happening? Your modern Mac mini?

Try clearing caches, and deleting cookies for the apple.com domain.

Older Macs (with significantly older versions macOS) may have a version of the Safari browser that doesn’t support what is required for the site. Then try Firefox or Chrome instead, as their browser versions go a little bit further for OS support.

If on a different device, then please specify.

Answer 2

Teranmx7 Author

Level 1

8 points

Sep 19, 2025 6:26 PM in response to Urquhart1244

So it will log me on Apple TV and on Safari, but not Chrome. Is Chrome behind in some updates? Guess I need to call tech support.

Answer 3

Teranmx7 Author

Level 1

8 points

Sep 12, 2025 6:54 PM in response to Urquhart1244

None of that helped.

I have a Mac mini m1 with the newest updates. I'm using Chrome. I cleared the caches and cookies. I even changed the password.

No go.

Any other suggestions?

How do I fix tv.apple.com not signing in, but the Apple TV app works?

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