You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Prime and Netflix not available

Up to a few weeks ago I could see both Prime and Netflix on my Apple TV, now I get a message saying that they are not available and to try later, does anybody have the same problem (and a solution?)

Posted on Apr 25, 2023 1:20 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 25, 2023 2:38 PM

You need a current subscription for either and if your Apple TV is not configured to update the applications automatically, then you need to visit the tvOS app store and up date the applications yourself.


I have no issue accessing Netflix and I let Prime lapse on my 2021 Apple TV 4K+.

3 replies

Prime and Netflix not available

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.