I bought a virtual gift card using a visa gift card i was gifted in America, i used the USA platform to buy it and used my american dads address and number. The issue is that i sent it from my gmail to my iCloud. it’s been over 24 hours and i have t received it and i cant access my tracking order since my gmail isn’t a apple id account
iPhone SE, iOS 14
Hello ebonytilly,
It looks like you have sent yourself an e-gift card and you haven't received the email yet, and you're unable to access the tracking information. Being able to access those funds and use them is essential. We're glad you reached out for help.
Are you able to view the invoice or purchase information when you log in with the Apple ID it was purchased using the steps here:
See your purchase history for the App Store, iTunes Store, and more
If you do see the purchase go ahead and try to resend the gift using the steps in the resource below.
Send a gift from the App Store, iTunes Store, Apple Books, and more
If you continue to have issues we recommend reaching out to Apple Support: Get Support
Take care!
virtual gift cards
