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Can’t reset passcode with apple id

When I enter my apple ID and password, the device considers it as a failed attempt and drops me back to the ‘enter passcode’ screen with 16 failed attempts instead of 15.

iPad Air 2 Wi-Fi

Posted on Jan 24, 2021 4:44 PM

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Posted on Jan 24, 2021 5:19 PM

See the Apple Support article(s) below. 


Screen Time passcode reset


If necessary,  you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Restore to Factory setting.      

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Can’t reset passcode with apple id

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