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password not recognized

Since updating to Big Sur, my password isn't working. I can log into the Mac, but I can't unlock preferences. Today I went to try to reset password, and when it asked for my password, I get the shaking box. it is the correct password and the same I use to log into the Mac, I only use one password.


any help is appreciated.

Mac Pro

Posted on Jan 25, 2021 10:02 AM

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Question marked as Top-ranking reply

Posted on Jan 25, 2021 10:05 AM

An SMC reset usually solves the problem https://support.apple.com/en-us/HT201295

2 replies

password not recognized

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