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My phone is not working anymore.

Hi,


Yesterday in the evening I tried to update my I phone 6 plus through my laptop. I went to finder and was able to press the update option. Sadly, my computer said error and now the only thing that shows up in my phone screen is "support.apple.com/iphone/restore" and an image of a laptop and a usb pointing to connect it to the computer. I tried reset it but I not had any luck.

iPhone 6s Plus, iOS 13

Posted on Jan 25, 2021 11:54 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 25, 2021 12:06 PM

perform this procedure noting carefully the exact sequence and duration of button presses

Stuck on Restore screen

If you see the Restore screen on your iPhone, iPad, or iPod touch

1 reply

My phone is not working anymore.

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