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Jasmine0216 Author

Level 1

4 points

Restoring my iPhone11

Hello, my iPhone automatically just turned off on me and the apple kept turning off and on . Now when I try to turn on my phone a computer pops up with a charger and it says "support.apple.com/iphone/restore" and when I try to restore my phone on iTunes I get an error message saying my iphone could not be restored due to an issue. What can I do? or whats the reason why that happend?

Posted on Jun 8, 2021 2:57 PM

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Top-ranking reply

Level 6

17,641 points

Posted on Jun 8, 2021 3:56 PM

What error number pops up with the message?

Have you checked/followed both https://support.apple.com/en-us/HT201210 and https://support.apple.com/en-us/HT204770 ?

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Top-ranking reply

Level 6

17,641 points

Jun 8, 2021 3:56 PM in response to Jasmine0216

What error number pops up with the message?

Have you checked/followed both https://support.apple.com/en-us/HT201210 and https://support.apple.com/en-us/HT204770 ?

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Restoring my iPhone11

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