Apple Event: May 7th at 7 am PT
I'm currently running El Capitan on a Mac Mini (late 2014 version with 8GB memory). I'd like to download Catalina, but I keep getting messages that the item is not available in the App Store. If Catalina is still supported, why can't I download the OS for installation?
Hardware was never an issue - my 1G internal hard disk is only about 20-25% full, and the Mac Mini itself is on the list of Macs supported by Catalina.
I did finally and accidentally discover the cause of the problem. I was using the Firefox browser to access the App store and apparently it has a problem with the Apple Store using iTunes. Someone else thought it might be a userid issue, so I logged on as Administrator, and on that userid, the only browser I had ready access to was Safari. When I tried using Safari, I was able to successfully download the Catalina installer. So, out of curiosity, I logged back in as my regular userid, and attempted to access the Catalina page using Safari - and was likewise successful. I'm running the installer now.
So: long story short: browser issue.
Hardware was never an issue - my 1G internal hard disk is only about 20-25% full, and the Mac Mini itself is on the list of Macs supported by Catalina.
I did finally and accidentally discover the cause of the problem. I was using the Firefox browser to access the App store and apparently it has a problem with the Apple Store using iTunes. Someone else thought it might be a userid issue, so I logged on as Administrator, and on that userid, the only browser I had ready access to was Safari. When I tried using Safari, I was able to successfully download the Catalina installer. So, out of curiosity, I logged back in as my regular userid, and attempted to access the Catalina page using Safari - and was likewise successful. I'm running the installer now.
So: long story short: browser issue.
I received a suggestion from RUSD tech (which I don't see here) to try; however, this does not work. Clicking on the download link simply routes me to the App Store, which states that the required item is not available.
Doesn't work - the link opens to the Apple store, and then I get the message that the item is not available.
Make sure you have enough disk space on your hard drive, or the OS won't be available.
Unable to download MacOS Catalina
