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Refund Money

It’s been a week and yet I didn’t receive a email for my refund money, and I check my iTunes credit and it didn’t change (the app was procreate $15.00)

Posted on Jan 26, 2021 7:55 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 26, 2021 8:00 AM

"After you request a refund, you'll receive an update [as to whether you have been granted a refund] within 48 hours." If your request is granted "the time it takes for the money to appear on your account or statement depends on the payment method." Refunds go back to the method used to make the payment originally.


- Store credit: 48 hours

- Mobile phone billing: Up to 60 days

- Other payment methods: Up to 30 days for it to appear on a statement.


You can sign in to https://reportaproblem.apple.com to check the status of your refund request.


From: How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904

2 replies
Question marked as Top-ranking reply

Jan 26, 2021 8:00 AM in response to AyaanDar

"After you request a refund, you'll receive an update [as to whether you have been granted a refund] within 48 hours." If your request is granted "the time it takes for the money to appear on your account or statement depends on the payment method." Refunds go back to the method used to make the payment originally.


- Store credit: 48 hours

- Mobile phone billing: Up to 60 days

- Other payment methods: Up to 30 days for it to appear on a statement.


You can sign in to https://reportaproblem.apple.com to check the status of your refund request.


From: How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904

Refund Money

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