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Previous version suddenly wouldn't appear in a window. Downloaded a new 64 bit version, didn't work. Uninstalled and reinstalled. Uninstalled, reinstalled and rebooted. New version can't Search, won't upload from cd drive, will only play 1 song from an album at a time, has forgotten the last 6 months of additions. Any advice ?
Laura
Windows, Windows 10
There are two versions of iTunes for Windows 10, one a direct download from apple.com, the other installs via the Microsoft Store. You may find the other version works better for you.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
Empty/corrupt iTunes library after upgrade/crash - Apple Community should address the issue of missing additions.
tt2
There are two versions of iTunes for Windows 10, one a direct download from apple.com, the other installs via the Microsoft Store. You may find the other version works better for you.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
Empty/corrupt iTunes library after upgrade/crash - Apple Community should address the issue of missing additions.
tt2
Thank you! The uninstall and reinstall worked perfectly. I really appreciate your help.
Laura
You're welcome. 🙂
tt2
itunes for Windows 10 only partially functional
