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Level 1

4 points

iphone recovery mode

i had an issue with my iPhone XS this morning, it got stuck on the black screen logo page. I have done the 3 button sequence trick multiple times. I have tried to update my phone on my laptop and this message has been like this for 3 hours (preparing iPhone for restore and iTunes is restoring the software on this iPhone?. Should i just wait or do i need to do something else?

Thank you for any help

Posted on Jan 26, 2021 1:21 PM

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sberman

Level 10

267,909 points

Posted on Jan 26, 2021 2:34 PM

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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iphone recovery mode

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