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How can I unlock my iPhone that I reported stolen but it’s been almost a year and we have found it and I want to know which are the options available?

Posted on Jan 26, 2021 4:03 PM

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1 reply

Jan 28, 2021 3:22 PM in response to HernandezLuis18

Hi HernandezLuis18,


We understand you have a phone that was reported as lost. We're happy to offer some guidance.


If you were the original owner of that iPhone and turned on Lost Mode using your iCloud account, you can turn that mode off by following the steps in Use Lost Mode in Find My iPhone on iCloud.com, specifically this section:


"Turn off Lost Mode on an iPhone, iPad, iPod touch, or Apple Watch


When you find your lost device, do either of the following to turn off Lost Mode:


  • Enter your passcode on the device.
  • In Find My iPhone on iCloud.com, click All Devices, then select the device that’s in Lost Mode. Click Lost Mode, click Stop Lost Mode, then click Stop Lost Mode again.


Note: If you had any cards suspended when you put your device in Lost Mode (credit or debit cards for Apple Pay, or student ID cards or Express Transit cards), when you turn off Lost Mode and sign back in to iCloud, you can use them again."


If you were not the person who turned on Lost Mode for that iPhone, you'll want to contact the appropriate number in this article: Return a lost, locked iPhone


We hope this helps. Take care!

How can I unlock my iPhone that I reported stolen but it’s been almost a year and we have found it and I want to know which are the options available?

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