battery capacity is significantly reduced. What are my service options?
battery capacity is significantly reduced. What are my service options?
MacBook Pro 13″, macOS 11.1
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DKK Said:
"battery capacity is significantly reduced. What are my service options?"
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If Your Battery is Failing - It is Time for a New Battery.
A. Perhaps this is a Faulty Device?:
How old is this device? You have a one-year, out-of-the-box, limited-warranty. So, if less than one year old, or if covered under warranty, then contact Apple, seeing if you can get this serviced though them.
B. Use Send-In Service:
Contact Apple Support:
- Contact Us - Choose Locations
- USA: 1(800)MY-APPLE
- Proceed from there as Necessary
Apple Send-In Service
At the moment, with the Coronavirus Pandemic, many, many Apple Stores are still closed at the moment. So, Send-In Service may be the only available option for getting this serviced. So, have Apple take this in through Send-In Service. They will send you a box; you would ship it out to Apple; their engineers would look at it; and the would send it back to you.
OR...
C. Take it to you local AASP (Apple Authorized Service Provider):
- Go Here: Find Locations - Apple Authorized Reseller
- Click: Service & Support
- Enter: your location information
- See: if there is an AASP nearby
- Contact: an AASP that shows up, and find out more about the services that they offer to fix the device