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Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >
HELP! My Macbook Pro has power, but the screen stays black. I can't get my Serial # for tech support because the screen doesn't work! I have the original receipt from when I purchased the lap top and they say the Serial Number on the receipt is not valid!? Can anyone suggest how to fix this issue with black screen? My MacBook Pro is 2 years old.
Ravenskye7 wrote:
HELP! My Macbook Pro has power, but the screen stays black. I can't get my Serial # for tech support because the screen doesn't work! I have the original receipt from when I purchased the lap top and they say the Serial Number on the receipt is not valid!? Can anyone suggest how to fix this issue with black screen? My MacBook Pro is 2 years old.
Update your proof of purchase
Contact Apple Support to update your Apple device information.
https://support.apple.com/en-us/HT202703
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
on line https://getsupport.apple.com/
Ravenskye7 wrote:
HELP! My Macbook Pro has power, but the screen stays black. I can't get my Serial # for tech support because the screen doesn't work! I have the original receipt from when I purchased the lap top and they say the Serial Number on the receipt is not valid!? Can anyone suggest how to fix this issue with black screen? My MacBook Pro is 2 years old.
Update your proof of purchase
Contact Apple Support to update your Apple device information.
https://support.apple.com/en-us/HT202703
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
on line https://getsupport.apple.com/
macbook pro black screen
