Monterey failed, black screen
Help. Nothing is working and I do not have my serial number because I cannot access my MacBook pro because it is stuck on black screen.
MacBook Pro 13″, macOS 10.13
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Help. Nothing is working and I do not have my serial number because I cannot access my MacBook pro because it is stuck on black screen.
MacBook Pro 13″, macOS 10.13
Help-Monterey wrote:
Help. Nothing is working and I do not have my serial number because I cannot access my MacBook pro because it is stuck on black screen.
Your serial number is printed on the bottom of your notebook computer—turn it over...
Check your coverage
https://support.apple.com/my-support
Stuck on a black screen like you are fully booted... does the caps lock respond(?)
You can always force a shutdown holding the power button/touchID for ~6-10sec. reboot as normal and test
If your Mac starts up to a blank screen (white, black, gray, or blue)
https://support.apple.com/en-us/HT210905
If your Mac doesn't turn on
https://support.apple.com/en-us/HT204267
Help-Monterey wrote:
Help. Nothing is working and I do not have my serial number because I cannot access my MacBook pro because it is stuck on black screen.
Your serial number is printed on the bottom of your notebook computer—turn it over...
Check your coverage
https://support.apple.com/my-support
Stuck on a black screen like you are fully booted... does the caps lock respond(?)
You can always force a shutdown holding the power button/touchID for ~6-10sec. reboot as normal and test
If your Mac starts up to a blank screen (white, black, gray, or blue)
https://support.apple.com/en-us/HT210905
If your Mac doesn't turn on
https://support.apple.com/en-us/HT204267
Help-Monterey wrote:
I am not a complete idiot. It is not on the back. Of course i checked that first.
Find the serial number of your Apple product
If you don’t have your Mac or it doesn’t start up, use one of these solutions instead:
I am not a complete idiot. It is not on the back. Of course i checked that first.
Monterey failed, black screen