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katalina80 Author

Level 1

4 points

Touch ID does not work after updated software

I updated to macOS Big Sur 11.1 and now the Touch ID will not work.. it will not allow another fingerprint to be added... it does not have Touch ID to enter unlock computer and all passwords are not requesting this private step .. please help

MacBook Pro 13″, macOS 11.1

Posted on Jan 26, 2021 8:49 PM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,430 points

Posted on Jan 26, 2021 10:25 PM

katalina80 wrote:

I updated to macOS Big Sur 11.1 and now the Touch ID will not work.. it will not allow another fingerprint to be added... it does not have Touch ID to enter unlock computer and all passwords are not requesting this private step .. please help

You do not say what exact Mac this is...?

If you do not have a Mac that supports TouchID you are not magically going to get it.

If you are saying your TouchID stopped working than Try resetting the SMC https://support.apple.com/en-us/HT201295

(does not apply to M1 Macs w/SoC)

Mac computers with Apple silicon:

MacBook Pro (13-inch, M1, 2020) Model Identifier: MacBookPro17,1

MacBook Air (M1, 2020)

Mac mini (M1, 2020)

Use Touch ID on your Mac - Apple Support

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Touch ID does not work after updated software

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