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shelbie_rae Author

Level 1

4 points

lost or stolen iphone 11 from sprint

My Iphone 11 was recently lost or stolen. My carrier is sprint and eventhough I have been paying (a lot) of money for insurance through sprint and addition price for apple care, sprint is wanting $250 in order for me to recieve a replacement phone. I took a look at my bill and i noticed that apple care+ is listed as a place I can receive the replacement and listed at $99 instead. Is this true? and if apple does replacements, what do I need to do to file a claim with them? or do I file the claim with sprint?

Thank you!

iPhone 11, iOS 14

Posted on Jan 27, 2021 1:24 AM

Top-ranking reply

Dogcow-Moof

Level 8

36,557 points

Posted on Jan 27, 2021 2:03 AM

AppleCare+ must be purchased at the time you purchase your phone, it is not a way to pay for a replacement after your phone has been stolen without the coverage.

If you did have AppleCare+ with Theft and Loss Protection:

File an iPhone Theft and Loss Claim - Official Apple Support

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lost or stolen iphone 11 from sprint

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