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Blurry pictures uploaded to Facebook and Instagram. Can't find a fix. I have a theory.

Hello, so for years I've been anti apple and decided to take the plunge with a 12 pro max. Regrets. Anyway, I bought the 256gb version. The 1st few days of owning it my posted pictures were clear and perfect. Once I hit the 5gb icloud storage the uploads to Facebook and Instagram became blurry. Now when I sent my husband the pictures, the pictures that look blurry for me, are crystal clear when he uploads them. He pays monthly for extra storage (even though his phone still has space!). I have checked the settings in my iPhone and Facebook, they are both set to HD upload. I have unistalled and reinstalled the apps. Nothing works. So I'm assuming it's because I have reached 5gb of icloud storage and icloud is what optimizes the photos? Am I wrong? What can I try? I've done alot of fiddling with the phone and apps and googling. Nothing works. Please help.

iPhone 12 Pro Max, iOS 14

Posted on Jan 27, 2021 4:21 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 29, 2021 9:08 AM

Hi Tashaj05,


Thank you for posting in Apple Support Communities. Sounds like you are not seeing full resolution photos when you upload your photos to social media so we have that right? Do you have your photos set to Optimize iPhone Storage if you go to Settings > Photos? Does it make a difference if you select to "Download and Keep Originals"? Also, is your iPhone 12 Pro Max running the latest iOS software (14.4 is the latest as of today)? You can check by going to Settings > General > About.


Where are you seeing the photos as blurry? Are they Blurry in the photos app or when you upload them only?


Manage your photo and video storage


Let us know!

1 reply
Question marked as Top-ranking reply

Jan 29, 2021 9:08 AM in response to Tashaj05

Hi Tashaj05,


Thank you for posting in Apple Support Communities. Sounds like you are not seeing full resolution photos when you upload your photos to social media so we have that right? Do you have your photos set to Optimize iPhone Storage if you go to Settings > Photos? Does it make a difference if you select to "Download and Keep Originals"? Also, is your iPhone 12 Pro Max running the latest iOS software (14.4 is the latest as of today)? You can check by going to Settings > General > About.


Where are you seeing the photos as blurry? Are they Blurry in the photos app or when you upload them only?


Manage your photo and video storage


Let us know!

Blurry pictures uploaded to Facebook and Instagram. Can't find a fix. I have a theory.

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