iPad purchase
Hi I’m looking to buy a new iPad and trade in an old iPad I just wanted to know how it works ? If I order the new one will it be delivered soon as, then I post back the old one and get a refund for the trade in ?
iPhone 7, iOS 14
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi I’m looking to buy a new iPad and trade in an old iPad I just wanted to know how it works ? If I order the new one will it be delivered soon as, then I post back the old one and get a refund for the trade in ?
iPhone 7, iOS 14
If you take your eligible device to an Apple Store, you can either use its value towards a new device - or take the trade-in value as an Apple Gift Card to use against a future purchase.
Should you instead choose trade-in when making an online purchase with Apple, you’ll be sent a shipping box in which to return your old iPad within a certain period of time. You will be charged full price for your new iPad against your Credit Card. When your old iPad has been received/inspected/accepted for trade-in, you will receive a refund of the trade-in value to your Credit Card; if your trade-in fails to arrive, or is rejected, you’ll not receive the Credit Card refund - and will therefore have paid the full price.
There is normally a short period of time between receiving your new iPad and having to return the old device. This period is adequate to transfer your data between devices.
Many who trade-in an old device choose to visit the local Apple Store - where the transaction is immediately concluded. This removes any debate as to the condition of the device returned for trade-in (i.e., it’s either accepted - or rejected), removing any uncertainty.
If you take your eligible device to an Apple Store, you can either use its value towards a new device - or take the trade-in value as an Apple Gift Card to use against a future purchase.
Should you instead choose trade-in when making an online purchase with Apple, you’ll be sent a shipping box in which to return your old iPad within a certain period of time. You will be charged full price for your new iPad against your Credit Card. When your old iPad has been received/inspected/accepted for trade-in, you will receive a refund of the trade-in value to your Credit Card; if your trade-in fails to arrive, or is rejected, you’ll not receive the Credit Card refund - and will therefore have paid the full price.
There is normally a short period of time between receiving your new iPad and having to return the old device. This period is adequate to transfer your data between devices.
Many who trade-in an old device choose to visit the local Apple Store - where the transaction is immediately concluded. This removes any debate as to the condition of the device returned for trade-in (i.e., it’s either accepted - or rejected), removing any uncertainty.
iPad purchase