I cannot update my iphone 12 pro max to IOS 14.3 or 14.4

I tried this started from IOS 14.3. I reinstalled itunes, restarted my PC and iphone, everything I can think of. But I still get error code 4000. My iphone is in IOS 14.2 now.

iPhone 12 Pro Max, iOS 14

Posted on Jan 27, 2021 6:30 AM

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4 replies

Jan 27, 2021 7:29 AM in response to ZDoo6

Use internet speed over 15 Mbps (both download and upload) speed for error free update. Avoid latching on to Hotspot or WiFi Extenders

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  1. Find the iOS update in the list of apps.
  1. Tap the iOS update, then tap Delete Update.
  1. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

  • Try Forget the WiFi network and add again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails: - Use iTunes or Finder (for MacOS Catalina+) to update your device instead of over-the-air


Jan 28, 2021 12:54 PM in response to SravanKrA

All those information above cannot help me.

The update over the air, when I go to setting -> general -> software update, the screen will stuck there. I need to swipe up to go back to homepage and turn off it in the background to reopen anything in setting.

I have tried itunes update several times, but it all failed. I said that I have tried restart my PC or Iphone, I reinstalled itunes. Still got error code 4000. What is error 4000? when I go to the second links above, there is no error 4000.

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I cannot update my iphone 12 pro max to IOS 14.3 or 14.4

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