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issues with external mic with my iPhone 11 Pro

I have an external mic called PowerDeWise which I had used successfully with my iPhone 11 Pro to record videos in my backyard. But last time I was doing a video outside the screen the mic seemed to be working for a while but then there was a message on my phone screen that said "ringer" and then the screen just turned blank. When I disconnected the devise and tried to listen what I had recorded, the video visual was there but no sound.

Any Suggestions?? anybody??? Please

Posted on Jan 27, 2021 5:31 PM

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Question marked as Top-ranking reply

Posted on Jan 27, 2021 5:37 PM

Ask the device manufacturer for help with their hardware.

1 reply

issues with external mic with my iPhone 11 Pro

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