iMac shut down?
Apple, scroll down to shut down leaves desktop screen active with nothing else on it won't shut down. back button does cut down.
iMac 27″, macOS 11.1
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Apple, scroll down to shut down leaves desktop screen active with nothing else on it won't shut down. back button does cut down.
iMac 27″, macOS 11.1
Hi young spring,
It sounds like you are experiencing issues powering your Mac off. We can help with this.
We'd make sure to follow the exact steps listed here: Log out, sleep, wake, restart or shut down your Mac
If you continue to experience power issues, we'd recommend resetting the SMC and NVRAM on your Mac to see if that helps. You can find out more information about the resets below:
We hope this helps.
Cheers!
Hi young spring,
It sounds like you are experiencing issues powering your Mac off. We can help with this.
We'd make sure to follow the exact steps listed here: Log out, sleep, wake, restart or shut down your Mac
If you continue to experience power issues, we'd recommend resetting the SMC and NVRAM on your Mac to see if that helps. You can find out more information about the resets below:
We hope this helps.
Cheers!
Thank you for your assistance. I have followed your advice and it has sorted my problem. I have also copied this information for future use.
Thank you
Verno
Hi Verno,
Thanks for following up with us and sharing these details. We're glad to hear the steps helped resolve your issue.
Have a wonderful day!
iMac shut down?