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I spilled liquid on my MacBook and now it won’t turn on. What should I do?

I spilled some tea on my MacBook, and now it will not come on. What should I do? I’ve tried to dry it out the best I could and it still worked after.

Posted on Jan 27, 2021 6:12 PM

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Question marked as Best reply

Posted on Jan 27, 2021 6:16 PM

sheneika146 wrote:

I spilled some tea on my MacBook, and now it will not come on. What should I do? I’ve tried to dry it out the best I could and it still worked after.



Your liquid damage will get worse not better



If you have AppleCare+ it will cover a large portion of accidental damage.

https://www.apple.com/support/products/mac.html



Well you do not say what exact Mac is this... if it is worth repairing—

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment.


Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8



(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.

ref: https://www.apple.com/shop/browse/store/temporary_closures )


“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)




Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095

2 replies
Question marked as Best reply

Jan 27, 2021 6:16 PM in response to sheneika146

sheneika146 wrote:

I spilled some tea on my MacBook, and now it will not come on. What should I do? I’ve tried to dry it out the best I could and it still worked after.



Your liquid damage will get worse not better



If you have AppleCare+ it will cover a large portion of accidental damage.

https://www.apple.com/support/products/mac.html



Well you do not say what exact Mac is this... if it is worth repairing—

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment.


Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8



(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.

ref: https://www.apple.com/shop/browse/store/temporary_closures )


“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)




Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095

I spilled liquid on my MacBook and now it won’t turn on. What should I do?

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