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Camera not working

I have purchased a reconditioned Macbook (circa 2014) and the built in camera is not working. Any advice on re-installing would be appreciated?


Thanks

MacBook Air 13″, macOS 11.1

Posted on Jan 27, 2021 10:05 PM

Reply
2 replies

Jan 28, 2021 2:42 PM in response to jarrah256

Hi there,


This is a very common issue. Just perform a soft shutdown of the MacBook, and that will most likely fix your camera not working.

To do this:

  1. Select the Apple logo in the top left corner of your screen
  2. Select "restart"

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If this does not solve the issue, take a look at this article.

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If none of my suggestions work, contact Apple Support (1-800-APL-CARE) or visit an Apple Authorized Repair Store.



Hope this helps,

Dan


Camera not working

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