You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

white out, screen isn’t working

Computerscreen is all white, but the computer seems to work when switching on, but again no screen

Mac Pro

Posted on Jan 28, 2021 7:30 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2021 7:48 AM

Orchidphoto38 wrote:

Computerscreen is all white, but the computer seems to work when switching on, but again no screen

Mac Pro


Not sure what exact Mac this is?

or

what macOS you are currently running?


The Mac Pro is a Desktop...(?) Are you saying the monitor is white screen..(?)




Try resetting the SMC https://support.apple.com/en-us/HT201295


Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379




To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test as caches get rebuilt.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus




You can read this...+White

"If your Mac starts up to a blank screen A blank screen (black, gray, or blue)"

https://support.apple.com/en-us/HT210905


If you have an alternate external monitor plug it in as a test—

1 reply
Question marked as Top-ranking reply

Jan 28, 2021 7:48 AM in response to Orchidphoto38

Orchidphoto38 wrote:

Computerscreen is all white, but the computer seems to work when switching on, but again no screen

Mac Pro


Not sure what exact Mac this is?

or

what macOS you are currently running?


The Mac Pro is a Desktop...(?) Are you saying the monitor is white screen..(?)




Try resetting the SMC https://support.apple.com/en-us/HT201295


Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379




To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test as caches get rebuilt.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus




You can read this...+White

"If your Mac starts up to a blank screen A blank screen (black, gray, or blue)"

https://support.apple.com/en-us/HT210905


If you have an alternate external monitor plug it in as a test—

white out, screen isn’t working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.