Forgot my password and locked out of ipad
Am locked out of my iPad don’t know if I backed it up what can I do
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If your iPad is disabled, or you have forgotten your iPad passcode, you’ll have no alternative other than to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). All locally stored data will be wiped, however, it may be restored from an iCloud or iTunes backup to the iPad.
If you don’t already have a backup, the opportunity to create one has been lost. All locally stored data is encrypted - your forgotten iPad Passcode being the key to the Secure Enclave (iPad Security chip) which contains the only copy of the encryption key.
You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
- Your primary email address mailbox that corresponds with your AppleID
- Any of the secondary/recovery email addresses that should be configured for your AppleID account
- Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
