I was signed up for Apple Care unknowingly by my cell phone provider, and then after I got my phone, in the settings I added that I wanted it.
I saw in my phone bill that I was getting reoccurring charges and that’s when I found out what had happened.
I want to cancel the insurance from my provider that includes the apple care from Tmobile but I still want Apple Care.
Will it be transferred so I still have the coverage?
iPhone 12 Pro Max, iOS 14
Hello Cristajaime,
Welcome to Apple Support Communities. It looks like you're having questions about your coverage, and we'd be happy to get you pointed in the right direction to get some help.
It looks like you might be having Apple Care, and another insurance through your carrier. We'd recommend working with your provider to understand what each coverage include, so you can decide if you would like to keep them, or cancel. They'll be in the best position to help with this concern.
In the meantime if you need assistance from Apple, please reach out to Apple Support here:
We hope this information is useful. Kind regards.
Can my Apple Care be transferred?
