Photos

Question

Level 1

8 points

Photos

My old ohone didn’t have storage and deleted all my iCloud photos itself and when I got a new phone those photos are still not here

iPhone X, iOS 14

Posted on Jan 28, 2021 5:34 PM

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Answer 1

Best reply

Eric Root

Level 10

684,111 points

Jan 28, 2021 5:50 PM in response to sab123day

If you go to iCloud.com/Photos using a computer browser, do you see the photos there? Is there a Recently Deleted album?

Have you signed into iCloud using the same Apple ID and turned Photos syncing on? The photos sync is extremely slow. It could take several days or more for the photos to sync.

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Answer 2

Eric Root

Level 10

684,111 points

Jan 28, 2021 6:05 PM in response to sab123day

You are welcome.

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Answer 3

sab123day Author

Level 1

8 points

Jan 28, 2021 5:52 PM in response to Eric Root

Oh my thank you for replying I will check now I have signed into the same Apple ID for sure and there’s nothing in deleted albums but I’ll go on the website you told me about

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Answer 4

sab123day Author

Level 1

8 points

Jan 28, 2021 6:09 PM in response to Eric Root

Thank you so much it works do you know how I can get it to my camera roll on my phone instead of searching web for it

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Answer 5

Eric Root

Level 10

684,111 points

Jan 28, 2021 6:13 PM in response to sab123day

You are welcome. Are you doing the syncing part I posted above? That should get it to the Photos app on the phone.

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Answer 6

sab123day Author

Level 1

8 points

Jan 28, 2021 6:14 PM in response to Eric Root

Where?

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Answer 7

Eric Root

Level 10

684,111 points

Jan 28, 2021 6:15 PM in response to sab123day

Have you signed into iCloud using the same Apple ID and turned Photos syncing on? The photos sync is extremely slow. It could take several days or more for the photos to sync.

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