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iCloud photos

Hi there, I recently updated my iCloud storage with all my photos. I then deleted them and wiped them from my old iPhone as received a new iPhone. Now I am not seeing my old photos in my iCloud, can you please help me?

iPhone 12

Posted on Sep 27, 2021 9:07 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2021 3:41 PM

Hi Justinemorelli14,

Welcome to the Apple Community,

where some of us do our best to help each other troubleshoot :)


Seems iCloud was syncing the photos from your iPhone,

until you removed them..


You may find the photos in the "Recently Deleted" folder,

(deleted items are often kept for 30 days, unless permanently deleted.)

or

You may be able to restore your photos from a back-up.


Apple support have articles online to help you:


Get help with iCloud Photos

https://support.apple.com/en-au/HT204570


If you're missing photos or videos

https://support.apple.com/en-us/HT205912


About iCloud Photos and My Photo Stream

https://support.apple.com/en-us/HT205743


How to back up your iPhone, iPad, and iPod touch

https://support.apple.com/en-us/HT203977


Use iCloud Photos to store photos in iCloud

(Eg: if you make edits or remove items, you see the changes on all your devices.)

https://support.apple.com/en-au/guide/photos/phtf5e48489c/mac


Hope this helps you :)

1 reply
Question marked as Top-ranking reply

Sep 27, 2021 3:41 PM in response to Justinemorelli14

Hi Justinemorelli14,

Welcome to the Apple Community,

where some of us do our best to help each other troubleshoot :)


Seems iCloud was syncing the photos from your iPhone,

until you removed them..


You may find the photos in the "Recently Deleted" folder,

(deleted items are often kept for 30 days, unless permanently deleted.)

or

You may be able to restore your photos from a back-up.


Apple support have articles online to help you:


Get help with iCloud Photos

https://support.apple.com/en-au/HT204570


If you're missing photos or videos

https://support.apple.com/en-us/HT205912


About iCloud Photos and My Photo Stream

https://support.apple.com/en-us/HT205743


How to back up your iPhone, iPad, and iPod touch

https://support.apple.com/en-us/HT203977


Use iCloud Photos to store photos in iCloud

(Eg: if you make edits or remove items, you see the changes on all your devices.)

https://support.apple.com/en-au/guide/photos/phtf5e48489c/mac


Hope this helps you :)

iCloud photos

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