Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple billings

Hi! I was billed $20.33 for a free 7 day trial of apple news +. I have attempted to contact and receive a refund but the apple website does not acknowledge this payment made. I’m not sure where to go from here if it can’t be proven on the website but it can be in my personal checking account? Again, I received an immediate billing notification at the start of a 7 day free trial. Thank you in advance for any responses!

iPhone XR, iOS 14

Posted on Jan 28, 2021 5:21 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 29, 2021 9:15 AM

Speak to Apple directly regarding your problem.


Get Support -

https://getsupport.apple.com/


M1 Mac mini, macOS 11.1; Watch, series 5 GPS/cellular, watchOS 7.2; iPad Pro 2nd Gen, iPadOS 14.3; iPad Air 2, iPadOS 14.3; iPhone 12 Pro, iOS 14.3; TV 4th Gen, tvOS 14.3  HomePods, audioOS 14.3 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Jan 29, 2021 9:15 AM in response to Bethisthebest

Speak to Apple directly regarding your problem.


Get Support -

https://getsupport.apple.com/


M1 Mac mini, macOS 11.1; Watch, series 5 GPS/cellular, watchOS 7.2; iPad Pro 2nd Gen, iPadOS 14.3; iPad Air 2, iPadOS 14.3; iPhone 12 Pro, iOS 14.3; TV 4th Gen, tvOS 14.3  HomePods, audioOS 14.3 and Airport Express w/ Airplay 2

Apple billings

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.