i got charged €36.99 by “apple.com” with no active subscriptions or new purchases. i checked my emails, bank app and subscriptions/purchases and it’s not there
i tried looking on the apple support page for a refund, but since it’s nothing i bought i can’t select an app from which i’d need a refund, and i can’t say it’s scam/fraud because it says to choose an app but it’s from apple.com ?
iPhone XS Max, iOS 15
This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support
or go to Subscriptions and Billing - Official Apple Support
If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
and Identify legitimate emails from the App Store or iTunes Store - Apple Support
This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support
or go to Subscriptions and Billing - Official Apple Support
If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
and Identify legitimate emails from the App Store or iTunes Store - Apple Support
billed without buying anything
