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raina112 Author

Level 1

4 points

Help with my phone

Hello, I’m wondering why it has been saying “your account has been disabled in the apple store and iTunes.”

Posted on Jan 28, 2021 8:10 PM

Top-ranking reply

Ferd II

Level 10

104,761 points

Posted on Jan 28, 2021 8:27 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

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Help with my phone

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