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folder with ? on start up

after erasing disk i get a folder with a question mark on start up


Posted on Jan 28, 2021 9:53 PM

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4 replies

Jan 28, 2021 9:58 PM in response to Sargood

Can you connect it in any way, or do you have a wired keyboard?


From Apple Support:

If a key combination doesn't work at startup, one of these solutions might help:

  • Press and hold all keys in the combination together, not one at a time. 
  • Shut down your Mac. Then press the power button to turn on your Mac. Then press and hold the keys as your Mac starts up. 
  • Wait a few seconds before pressing the keys, to give your Mac more time to recognize the keyboard as it starts up. Some keyboards have a light that flashes briefly at startup, indicating that the keyboard is recognized and ready for use.
  • If you're using a wireless keyboard, plug it into your Mac, if possible. Or use your built-in keyboard or a wired keyboard. If you're using a keyboard made for a PC, such as a keyboard with a Windows logo, try a keyboard made for Mac.
  • If you're using Boot Camp to start up from Microsoft Windows, set Startup Disk preferences to start up from macOS instead. Then shut down or restart and try again.


folder with ? on start up

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