My iPhone 12 Pro Max, unresponsive screen on my phone twice a day , it doesn’t respond to my thumb, and i cannot unlock it and it doesn’t work not at all, so , I have to restart my phone with the buttons . It became something really annoying . What should I do?
Hello Mary-b-1995,
Welcome to Apple Support Communities!
If we understand your post correctly, the screen on your iPhone 12 Pro Max becomes unresponsive twice a day. We're happy to help!
Below is an article that will help you with troubleshooting the screen on your iPhone.
If the screen isn’t working on your iPhone or iPad
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!
Hello Mary-b-1995,
Thanks for getting back to us and letting us know how it went when following the steps from the article we provided. We recommend at this point, contacting Apple Support directly for further help with this issue.
Thank you for using Apple Support Communities.
Take care!
I still have this problem and it happens more than twice a day , what can i do?
I'm very upset about this
iPhone 12 Pro Max, unresponsive touch screen
