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Green line appeared on my iPhone XS Max screen

This line appeared after about a year after I have bought my iPhoneMax. It shown up after a update on my IOS. Then I updated again and it disappeared. Then I updated again(iOS 14.3) and it came back again.

I went to the Apple Technincal Support in Dublin and they told the phone was out of warranty and asked for 650,00 EUROS to fix that.

I called USA support to ask for the service for free as it's a problem with screen manufacturing/design.

The assistant denied to do the service for free even the problem is well-known and it's not bad usage of the product.

It's a shame Apple shows their back after you buy a very expansive product which has a factory-fault due to shows up after you update the iOS. Very disappointed with Apple.

iPhone XS Max

Posted on Jan 29, 2021 8:58 AM

Best reply

xl4ud10gx1rxn4s Author

Level 1

4 points

Posted on Jan 31, 2021 7:39 AM

Magically the green line disappeared after I update the iOS from iOS 14.3 to iOS 14.4.

It took a day to disappear after I have updated. I woke up and the line wasn't there anymore.

Very strange.

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Green line appeared on my iPhone XS Max screen

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