You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Connecting Wireless Keyboard to iMac through Bluetooth

My Apple wireless keyboard became disconnected from my iMac, and the computer restarted, so now I cannot access System Preferences to reconnect the two. How else can I connect them? Thank you.

iMac 21.5″, macOS 10.15

Posted on Jan 29, 2021 9:17 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 29, 2021 9:22 AM

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!

  • Connect the USB keyboard and mouse to the computer.   
  • Open System Preferences – Bluetooth  
  • Un-pair the wireless keyboard and mouse.
  • Turn off Bluetooth
  • Restart the computer in Safe Mode per the directions in https://support.apple.com/en-us/HT201262
  • Restart the computer normally.
  • Open System Preferences – Bluetooth
  • Turn on Bluetooth
  • Re-Pair the wireless keyboard and mouse.
  • Unplug the USB keyboard and mouse and begin testing the wireless devices again.
2 replies
Question marked as Top-ranking reply

Jan 29, 2021 9:22 AM in response to thankyou1971

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!

  • Connect the USB keyboard and mouse to the computer.   
  • Open System Preferences – Bluetooth  
  • Un-pair the wireless keyboard and mouse.
  • Turn off Bluetooth
  • Restart the computer in Safe Mode per the directions in https://support.apple.com/en-us/HT201262
  • Restart the computer normally.
  • Open System Preferences – Bluetooth
  • Turn on Bluetooth
  • Re-Pair the wireless keyboard and mouse.
  • Unplug the USB keyboard and mouse and begin testing the wireless devices again.

Connecting Wireless Keyboard to iMac through Bluetooth

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.