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Connecting Wireless Keyboard to iMac through Bluetooth

My Apple wireless keyboard became disconnected from my iMac, and the computer restarted, so now I cannot access System Preferences to reconnect the two. How else can I connect them? Thank you.

iMac 21.5″, macOS 10.15

Posted on Jan 29, 2021 9:17 AM

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Question marked as Best reply

Posted on Jan 29, 2021 9:22 AM

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!

  • Connect the USB keyboard and mouse to the computer.   
  • Open System Preferences – Bluetooth  
  • Un-pair the wireless keyboard and mouse.
  • Turn off Bluetooth
  • Restart the computer in Safe Mode per the directions in https://support.apple.com/en-us/HT201262
  • Restart the computer normally.
  • Open System Preferences – Bluetooth
  • Turn on Bluetooth
  • Re-Pair the wireless keyboard and mouse.
  • Unplug the USB keyboard and mouse and begin testing the wireless devices again.
2 replies
Question marked as Best reply

Jan 29, 2021 9:22 AM in response to thankyou1971

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!

  • Connect the USB keyboard and mouse to the computer.   
  • Open System Preferences – Bluetooth  
  • Un-pair the wireless keyboard and mouse.
  • Turn off Bluetooth
  • Restart the computer in Safe Mode per the directions in https://support.apple.com/en-us/HT201262
  • Restart the computer normally.
  • Open System Preferences – Bluetooth
  • Turn on Bluetooth
  • Re-Pair the wireless keyboard and mouse.
  • Unplug the USB keyboard and mouse and begin testing the wireless devices again.

Connecting Wireless Keyboard to iMac through Bluetooth

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